Interviewed on 20 Jan 09
Adam Tachauer-Yates, Technical Services Director
Hosted247 offers a range of Windows based hosting solutions including shared, dedicated and virtual server hosting. All our solutions are fully managed and supported from initial signup through to renewal.
Our services are secure, hosted in the Ultra Secure data centre in the UK your data never leaves the UK, we use Hacker Safe to test the integrity of our firewall on a daily basis by attempting to hack into our network.
All our services come with an easy to use control panel giving you full control of all your services along with a range of applications that can be installed with a single click.
We are so confident in our ability to provide our customers with the services they require that we offer a 30 day money back guarantee on everything.
What unique selling points do you offer?
We are interested in one thing – our customers. Supporting our existing customers is our primary concern.
Describe the services you offer?
Web hosting is no longer just about a webpage or an online presence. Companies are now hosting files, applications and need critical processes to be run via their website 24 hours a day. They need reliable hosting services.
Describe your target market?
Our core target area is small and medium sized enterprises along with web design agencies.
How is your company planning for the future?
We will be looking to expand on the services we offer. We want to be able to offer 100% guaranteed availability and are looking to expand our network to include a second Ultra Secure data centre.
What benefits can you offer your customers?
Our flexible attitude, no two web developers want to work in the same way, we are able to flex and bend to meet any requirements. Choosing a new hosting partner as a web developer can be a daunting task and we are there to assist in every way we can to ensure any move is as smooth as possible.
How do you support your customers?
Support is available 24 hours a day via web and email, our technicians are available Monday to Friday 08:30 to 18:00 as standard but clients can request support levels to meet their requirements. Our servers are monitored 24 hours a day to ensure an uptime of 99.9%.
