Interviewed on 1 Dec 09
Adam Bate, Co-Owner, VP Marketing & Client Relations
Web Savers has distinguished itself as an industry leader in technical support and customer service. Every account receives their own account manager responsible for customer service and satisfaction.
In business since 2004, Web Savers continues to offer highly customized solutions to individuals and businesses of all sizes and needs.
We offer tailored packages for bloggers, businesses, and resellers. We keep your needs in mind when designing our packages and support.
What unique selling points do you offer?
Highly customized reseller opportunities - our account managers work closely with all clients interested in reselling our hosting services. We work with clients to help generate more revenue and keep costs low.
Describe the services you offer?
We offer managed and unmanaged shared, VPS, and dedicated hosting. Our services are designed for businesses, bloggers, and web designers and developers.
Describe your target market?
We design our services to three markets
Small and Medium sized businesses that require managed or unmanaged support with shared or dedicated hosting environments. Bloggers and individuals looking for a voice or home on the internet.
We also offer highly customized reseller solutions for web designers, developers, marketers, and technical companies interested in adding additional recurring revenue streams by offering hosting services to their clients.
How is your company planning for the future?
We are building strategic relationships with a variety of data centers and carriers in other areas of the world in order to offer our global customers faster speeds and cost-effective solutions.
What benefits can you offer your customers?
The main benefits of Web Savers are our enhanced technical support+ service and our willingness to work with our clients to increase their revenue by offering Web Savers hosting to their customers.
How do you support your customers?
Our clients are supported by an assigned account manager as well as a team of experienced technical support agents. Support is offered via email, toll-free phone, or live chat.
